Jewish Clock Support

Support for Jewish Clock on Apple devices

Jewish Clock is a landscape clock for Jewish time, Hebrew dates, zmanim, and optional personal display features on Apple devices.

Contact support

If Jewish Clock opens, choose the Support button in the app to start a protected support conversation and attach relevant screenshots or files only when you want to.

If you cannot open the app, email Tebeka Software Solutions support at haim@tebeka.com. This address also accepts privacy questions and deletion requests.

When requesting help, include:

• your device model and operating-system version;
• your Jewish Clock version and build number;
• whether the issue concerns location or zmanim, display, low-light mode, the foreground soft alarm, photo backgrounds, Pocket Luach sharing, or .pldisplay import; and
• the steps that reproduce the problem.

Do not send passwords, financial information, government identifiers, or unrelated private material.

Quick help

• Location or zmanim: In Settings, confirm Jewish Clock has Location access While Using the App. You can also choose a listed city instead of current location.
• Low-light mode: Camera sampling is off until you explicitly enable it and grant Camera access. It operates only while the app is visible and does not save or send camera images. Scheduled night hours work without Camera access.
• Photo backgrounds: Grant Photos access only if you want to select an album. Selected media is used on the device as the clock background.
• Alarm: The soft alarm works only while Jewish Clock remains open and active. It cannot wake the app in the background.
• External feeds: Jewish Clock build 110 on iPhone, iPad, Apple TV, and Apple Vision Pro does not offer Top News or make external headline or stock-quote requests. The currently distributed build 107 on Apple TV and Apple Vision Pro may still offer optional Top News; update to build 110 when it becomes available on your platform to remove these requests.
• Display import: Jewish Clock validates .pldisplay files and asks for confirmation before replacing the current display. A cancelled or failed import leaves the current display unchanged.

Privacy and deletion

Read the Jewish Clock Privacy Policy. To ask a privacy question or request deletion of a support conversation, use Contact Support in the app or email haim@tebeka.com.