Pocket Luach Deluxe Support

Support for Pocket Luach Deluxe on Apple devices

Pocket Luach Deluxe combines a Jewish calendar, zmanim, personal events, prayer tools, Siddur, Tehillim, Torah readings, and Watch features.

Contact support

If the app opens, choose Support in Pocket Luach Deluxe to start a protected support conversation. Attach screenshots or files only when you want to share them.

If you cannot open the app, email Tebeka Software Solutions support at haim@tebeka.com. This address also accepts privacy questions and deletion requests.

When requesting help, include:

• your device model and iOS or iPadOS version;
• your Pocket Luach Deluxe version and build number;
• the feature involved; and
• the steps that reproduce the problem.

Do not send passwords, financial information, government identifiers, or unrelated private material.

Quick help

• Location or zmanim: Confirm Pocket Luach Deluxe has Location access While Using the App, or choose a saved location.
• Tefillin Mirror: Open it explicitly from the app and allow Camera access. The preview is live only; it is not recorded or saved.
• Prayer text: Use Contents inside the reader to jump to a section. Automatic weekday, Rosh Chodesh, Chanukah, and supported fast-day content follows the selected date and location rules; unsupported cases remain visible rather than silently hiding text.
• Personal Tehillim: You may add the same birthday or Psalm more than once under different names. Birthday Psalms refresh from the current date and time zone.
• Saved birthdays: Imported entries stay linked to the selected saved birthday until you edit and detach them. A missing source is retained so it can be reviewed.
• Camera, Contacts, Photos, or Location: Permissions can be changed in Apple device Settings at any time.

Privacy and deletion

Read the Pocket Luach Deluxe Privacy Policy. To ask a privacy question or request deletion of a support conversation, use Contact Support in the app or email haim@tebeka.com.